Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our shipping policy.

Processing Time:

  • Orders are typically processed and shipped within 3-7 business days (excluding weekends and holidays) from the date of purchase.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

  • We offer several shipping methods to accommodate your needs. Available shipping methods will be displayed at checkout.
  • Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
  • Expedited Shipping: Estimated delivery within 4-5 business days from the date of shipment.
  • Please note that shipping times are estimates and may vary depending on your location and carrier delays.

Shipping Rates:

  • Shipping rates are calculated at checkout
  • Any applicable shipping fees will be displayed at checkout before you complete your purchase.

International Shipping:

  • Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These fees are the responsibility of the customer.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order using the provided tracking number and the carrier's website.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to prevent any delays or issues with delivery.
  • We are not responsible for lost or delayed shipments due to incorrect or incomplete shipping addresses provided by the customer.

Returns

  • For safety and hygiene purposes, returns are not accepted

Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.

Questions or Concerns:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact Roseboutk. We're here to help!

Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

By placing an order with us, you agree to comply with our shipping policy. Thank you for choosing at Roseboutik!